Black belt design for six sigma

Translating customer demands into first-timeright development of new robust products, services and processes. At a time of increasing pressure on Time to Market this new and unique Black Belt Design for Six Sigma (DfSS) training provides you with the right resources. You need these resources to successfully address challenges in development and to implement and embed this method into your organization.

The aim and the result of the training 

You are trained to become a professional Black Belt. This will enable you to take the lead in projects and carry them out according to the DfSS methodology. The focus on customer demands and the proactive way of gathering and evaluating data will lead to better products and an up-to-date development process. This will have a significant impact on product design, quality, reliability, company results and customer satisfaction. To increase the effectiveness of the learning process of the Six Sigma methodology and associated tools, the participants will execute their first project in sync with the training. Followed by 4x free participation in the Six Sigma User Group to assure implementation in your own project. The project has to make a significant contribution to the organization, making a fast return of investment.

A selection of the skills that are learned:

You will start to work with the DfSS methodology. With the customer demands as basis the Voice of the Customer is translated into a clear Critical To Quality flowdown, the basis for the specification of your product or process. In a number of steps we come to an effective risk management (FM(M)EA) process including risk mitigation. Besides CTQ- flowdown and FM(M)EA, also creative techniques (TRIZ), preparation of experiments (DOE’s), measuring system evaluations (GR&R) and Reliability Engineering methods will be covered. During this training we link to the book “Commercializing Great Products with Design for Six Sigma”, written by Randy C. Perry and David W. Bacon. Unique in this training is the integrated approach, aiming at robust and predictable product development. Presentations are alternated with case studies and exercises. We also focus on statistical techniques for the benefit of design choices using the Minitab Statistical software program.

Target group

The course aims at professionals who execute projects for the development of new products, services and processes. Affinity with fact based decision-making supported by statistics and personal involvement in projects is preferred. The training is suitable for professionals on Academic or HBO level, or an adequate level of knowledge gained by experience.


Teacher, and responsible for the content of the course, is Ing. Henk van Haren, Master Black Belt and Sr. Director Product- & Process development at Holland Innovative. In addition, topics will be further explained by experienced professionals of Holland Innovative and Prof. Dr. Jeroen de Mast of the IBIS University of Amsterdam.

Cooperation and Certification

The Black Belt Design for Six Sigma training is offered in cooperation with IBIS (Institute for Business Industrial Statistics) of the University of Amsterdam (IBIS UvA). Participants who have followed the 12-day course, passed the IBIS UvA theoretical examination and have executed two successful projects using the Six Sigma methodology will be certified as Six Sigma Black Belt by the University of Amsterdam.

Share this page

  • Information
    The program can be taught in English on request.
  • Program

    Block 1 / day 1-3

    • Introduction, with Design for Six Sigma
    • DfSS Project definition, Business Case
    • DfSS Requirements, Voice of the Customer
    • Basic Statistics, introduction Minitab

    Block 2 / day 4-6

    • Requirements and CTQ (Critical to Quality) Flowdown
    • Methodical Design
    • Lean, Process Mapping, Risk Management, FMEA, Problem Solving
    • Process Capability, DPMO, non-normal data

    Block 3 day 7-9

    • TRIZ (Theory of Inventive Problem Solving)
    • Data Analysis 1: Hypothesis testing
    • Data Analysis 2: Regression Analysis, non-parametric testing
    • Design of Experiments 1

    Block 4 / day 10-12

    • Design of Experiments 2
    • Robust Design & Tolerancing
    • Design for Reliability en toepassing van DfSS tools
    • Linking tools to DIDOV and DMAIC methodologies, closure